{"id":451018,"url":"\/faqs\/","layout":"standard","version":"2025-10-10T13:56:49.000000Z","blocks":[{"id":4199205,"type":"slideshow","published":1,"size":{"x":12,"y":0},"order":0,"items":[{"id":4199206,"type":"banner","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"type":{"id":99828301,"value":"standard"},"title":{"id":99828302,"value":"Frequently Answered Questions"},"copy":{"id":99828303,"value":"....to Frequently Asked Questions"},"titleColor":{"id":99828304,"value":"#{banner.title.color}"},"titleBackground":{"id":99828305,"value":"#{banner.title.background.color}"},"copyColor":{"id":99828306,"value":"#{banner.copy.color}"},"copyBackground":{"id":99828307,"value":"#{banner.copy.background.color}"},"contentWidth":{"id":99828308,"value":"95%"},"textShadow":{"id":99828309,"value":"medium"},"borderRadius":{"id":99828310,"value":"0px"},"buttonBorderRadius":{"id":99828311,"value":"#{button.border.radius}"},"buttonBackgroundColor":{"id":99828312,"value":"#{button.primary.color}"},"buttonStyle":{"id":99828313,"value":"secondary"},"buttonSize":{"id":99828314,"value":"standard"},"overlayOpacity":{"id":99828315,"value":"0.15"},"overlayColourStart":{"id":99828316,"value":"#000000"},"overlayColourEnd":{"id":99828317,"value":"#000000"},"overlayDirection":{"id":99828318,"value":"90"},"image":{"id":99828319,"value":"{\"src\":\"https:\\\/\\\/images.podos.io\\\/kcxb1tvjloj2jwqfhaph1ucbziou9zqxvn9qr5xa0uva8xca.png.png?w=auto&h=auto&fy=0.28564593301435\",\"alt\":\"\"}"},"video":{"id":99828320,"value":null},"videoThumbnail":{"id":99828321,"value":null},"media":{"id":99828322,"value":"image"},"align":{"id":99828323,"value":"right"},"verticalAlignment":{"id":99828324,"value":"top"},"font":{"id":99828325,"value":"#{heading1.font}"},"actions":{"id":99828326,"value":"[{\"text\":\"\",\"href\":\"#\"},{\"text\":\"\",\"href\":\"#\"}]"},"padding":{"id":99828328,"value":"6"},"fullWidth":{"id":99828329,"value":"1"},"fullBackgroundColor":{"id":99828330,"value":"#{banner.fullBackground.color}"},"published":{"id":99828331,"value":"1"},"conditions":{"id":99828332,"value":"[]"},"template":{"id":100873643,"value":"slide"}}}],"properties":{"mode":{"id":99828291,"value":"slideshow"},"speed":{"id":99828292,"value":"5000"},"navigation":{"id":99828293,"value":"0"},"limit":{"id":99828294,"value":"1"},"padding":{"id":99828296,"value":"0"},"fullWidth":{"id":99828297,"value":"1"},"fullBackgroundColor":{"id":99828298,"value":"#fff0"},"published":{"id":99828299,"value":"1"},"conditions":{"id":99828300,"value":"[]"},"template":{"id":100873642,"value":"slideshow"}}},{"id":4199211,"type":"newsletterSubscribe","published":1,"size":{"x":12,"y":0},"order":15,"items":[],"properties":{"padding":{"id":99828423,"value":"6"},"spacing":{"id":99828424,"value":"64px"},"font":{"id":99828425,"value":"#{newsletter.title.font}"},"title":{"id":99828426,"value":"Don't miss out."},"copy":{"id":99828427,"value":"Don't miss out on the latest product launches and updates. Sign up to our newsletter"},"stacked":{"id":99828428,"value":"0"},"backgroundColor":{"id":99828429,"value":"#0000"},"textColor":{"id":99828430,"value":"#{newsletter.text.color}"},"primaryActions":{"id":99828431,"value":"0"},"formBorderRadius":{"id":99828432,"value":"#{form.border.radius}"},"buttonBorderRadius":{"id":99828433,"value":"#{button.border.radius}"},"borderRadius":{"id":99828434,"value":"#{newsletter.border.radius}"},"mailingList":{"id":99828435,"value":60932},"template":{"id":99828436,"value":"newsletterSubscribe"},"fullWidth":{"id":99828437,"value":"1"},"fullBackgroundColor":{"id":99828438,"value":"#{newsletter.fullBackground.color}"},"published":{"id":99828439,"value":"1"},"conditions":{"id":99828440,"value":"[]"}}},{"id":4199503,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":4,"items":[{"id":4230576,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":100864258,"value":"

Simple. It's for just about anyone involved in sport who turns up to watch or take part. So when they train, compete, volunteer, spectate, attend a workshop or any other relevant event in the sport, we encourage and reward their loyalty. Every time they do something connected with their sport, they automatically accumulate participation points through the Go2Ten app on their mobile devices. These points can then be converted into real benefits from carefully selected ethical companies handpicked by our panel made up of professional and international athletes across a range of sports. So the more people get involved and commit to the club and sport, the more they get back as a thank you!<\/h3>"},"borderRadius":{"id":100864259,"value":"4px"},"textColor":{"id":100864260,"value":"#{text.color}"},"backgroundColour":{"id":100864261,"value":"#0000"}}}],"properties":{"title":{"id":99837670,"value":"How does it work?"},"padding":{"id":99837674,"value":"6"},"fullWidth":{"id":99837675,"value":"0"},"fullBackgroundColor":{"id":99837676,"value":"#fff0"},"published":{"id":99837677,"value":"1"},"conditions":{"id":99837678,"value":"[]"},"questionMeta":{"id":100864255,"value":"How does it work?"},"answerMeta":{"id":100864256,"value":"

Simple. It's for just about anyone involved in sport who turns up to watch or take part. So when they train, compete, volunteer, spectate, attend a workshop or any other relevant event in the sport, we encourage and reward their loyalty. Every time they do something connected with their sport, they automatically accumulate participation points through the Go2Ten app on their mobile devices. These points can then be converted into real benefits from carefully selected ethical companies handpicked by our panel made up of professional and international athletes across a range of sports. So the more people get involved and commit to the club and sport, the more they get back as a thank you!<\/h3>"},"template":{"id":100864257,"value":"expandable"}}},{"id":4199529,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":3,"items":[{"id":4231537,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":100910277,"value":"

GO2TEN is a new unique sports loyalty programme. It can be downloaded and used by anyone who does some sort of sport whether you \u2018do\u2019 sport or just watch it. It can help sports clubs, governing bodies and sport venues recognise and reward their members, officials and volunteers for their continuous commitment to the sport. It\u2019s a new mobile application designed by athletes which creates friendly competition between clubs, and rewards loyalty automatically without the club or the individual having to do anything. All users need to do is download the app and remember their mobile phone when they train, compete, volunteer or spectate. It\u2019s also free for users too, and the rewards that they receive could mount to hundreds of pounds!<\/h3><\/blockquote>"},"borderRadius":{"id":100910278,"value":"4px"},"textColor":{"id":100910279,"value":"#{text.color}"},"backgroundColour":{"id":100910280,"value":"#0000"}}}],"properties":{"title":{"id":99838091,"value":"What is Go2Ten?"},"padding":{"id":99838095,"value":"6"},"fullWidth":{"id":99838096,"value":"0"},"fullBackgroundColor":{"id":99838097,"value":"#fff0"},"published":{"id":99838098,"value":"1"},"conditions":{"id":99838099,"value":"[]"},"questionMeta":{"id":100910274,"value":"What is Go2Ten?"},"answerMeta":{"id":100910275,"value":"

GO2TEN is a new unique sports loyalty programme. It can be downloaded and used by anyone who does some sort of sport whether you \u2018do\u2019 sport or just watch it. It can help sports clubs, governing bodies and sport venues recognise and reward their members, officials and volunteers for their continuous commitment to the sport. It\u2019s a new mobile application designed by athletes which creates friendly competition between clubs, and rewards loyalty automatically without the club or the individual having to do anything. All users need to do is download the app and remember their mobile phone when they train, compete, volunteer or spectate. It\u2019s also free for users too, and the rewards that they receive could mount to hundreds of pounds!<\/h3><\/blockquote>"},"template":{"id":100910276,"value":"expandable"}}},{"id":4199538,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":5,"items":[{"id":4199543,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":99838249,"value":"

Anyone who participates, volunteers, coaches or even supports a club, team or individual in a sport. This includes seniors, juniors (13 and over), volunteers and even parents and other family members too. Just as long as you own a mobile phone, can download an app and watch or take part in sport. Currently, to begin with, the app is available for athletes in Wales but we will soon be rolling this out to other sports and areas throughout the UK and beyond. If you would like to be notified when your sport is available in your country, please download the app and complete the short registration form and you'll be the first to know and benefit!<\/h3>"},"borderRadius":{"id":99838250,"value":"4px"},"textColor":{"id":99838251,"value":"#{text.color}"},"backgroundColour":{"id":99838252,"value":"#0000"}}}],"properties":{"title":{"id":99838189,"value":"Who is it for?"},"padding":{"id":99838193,"value":"6"},"fullWidth":{"id":99838194,"value":"0"},"fullBackgroundColor":{"id":99838195,"value":"#fff0"},"published":{"id":99838196,"value":"1"},"conditions":{"id":99838197,"value":"[]"},"questionMeta":{"id":99838246,"value":"Who is it for?"},"answerMeta":{"id":99838247,"value":"

Anyone who participates, volunteers, coaches or even supports a club, team or individual in a sport. This includes seniors, juniors (13 and over), volunteers and even parents and other family members too. Just as long as you own a mobile phone, can download an app and watch or take part in sport. Currently, to begin with, the app is available for athletes in Wales but we will soon be rolling this out to other sports and areas throughout the UK and beyond. If you would like to be notified when your sport is available in your country, please download the app and complete the short registration form and you'll be the first to know and benefit!<\/h3>"},"template":{"id":99838248,"value":"expandable"}}},{"id":4199540,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":7,"items":[{"id":4204675,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":99998716,"value":"

Go2Ten is currently only available on iPhone but an Android version is currently under development. We will let everyone know as soon as we have a release date! Thank you for your patience.<\/h3>"},"borderRadius":{"id":99998717,"value":"4px"},"textColor":{"id":99998718,"value":"#{text.color}"},"backgroundColour":{"id":99998719,"value":"#0000"}}}],"properties":{"title":{"id":99838202,"value":"When will Go2Ten be released on Android?"},"padding":{"id":99838206,"value":"6"},"fullWidth":{"id":99838207,"value":"0"},"fullBackgroundColor":{"id":99838208,"value":"#fff0"},"published":{"id":99838209,"value":"1"},"conditions":{"id":99838210,"value":"[]"},"questionMeta":{"id":99998713,"value":"When will Go2Ten be released on Android?"},"answerMeta":{"id":99998714,"value":"

Go2Ten is currently only available on iPhone but an Android version is currently under development. We will let everyone know as soon as we have a release date! Thank you for your patience.<\/h3>"},"template":{"id":99998715,"value":"expandable"}}},{"id":4199545,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":2,"items":[{"id":4679743,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":115984197,"value":"

Ah, that depends. If it's to do with the app itself, you can email us at hello@go2tensport.com<\/a> or What's App us here<\/u><\/a>. We will try to get back to you within 2 working days, hopefully sooner!<\/h3>

If it's to do with anything you have ordered from our shop, please see our help<\/u><\/a> pages below. You can also email us about orders via this form<\/u><\/a> too.<\/h3>"},"borderRadius":{"id":115984198,"value":"4px"},"textColor":{"id":115984199,"value":"#{text.color}"},"backgroundColour":{"id":115984200,"value":"#0000"}}}],"properties":{"title":{"id":99838260,"value":"How to contact us"},"padding":{"id":99838264,"value":"6"},"fullWidth":{"id":99838265,"value":"0"},"fullBackgroundColor":{"id":99838266,"value":"#fff0"},"published":{"id":99838267,"value":"1"},"conditions":{"id":99838268,"value":"[]"},"questionMeta":{"id":115984194,"value":"How to contact us"},"answerMeta":{"id":115984195,"value":"

Ah, that depends. If it's to do with the app itself, you can email us at hello@go2tensport.com<\/a> or What's App us here<\/u><\/a>. We will try to get back to you within 2 working days, hopefully sooner!<\/h3>

If it's to do with anything you have ordered from our shop, please see our help<\/u><\/a> pages below. You can also email us about orders via this form<\/u><\/a> too.<\/h3>"},"template":{"id":115984196,"value":"expandable"}}},{"id":4204673,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":6,"items":[{"id":4231538,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":100910284,"value":"

Our rewards are published on our app. and against each reward, it shows you how many credits you need to earn in order to access it. There will be free rewards too which won\u2019t cost you any credits, but for the more attractive ones you\u2019ll need to turn up to train or play a match etc. You will continuously gain the points\u00a0you need to convert into credits. It\u2019s these credits that you then redeem against rewards of your choice.<\/strong><\/h3>

Our rewards are offers that are only available from companies that we choose, the one's we handpick and invite. They are definitely the good guys in the industry and doing something good for the environment or our communities. Companies or products with a solid and genuine conscience or ones that provide excellent local services to the sport community in and around your club. We want your help to tackle fast fashion in sport by making sure that the sport industry and what we buy is kinder to our environment. That's why the products you'll see offered as rewards are from ethical companies offering high quality sustainable products. We want to change the way we buy things and what we buy, and by promoting and supporting these incredible brands we can all do this together. Our offers are all listed in the shop area of our app and are constantly being added too. If you have experience of any great products or services that you think we should take at least consider, please let us know!<\/h3>"},"borderRadius":{"id":100910285,"value":"4px"},"textColor":{"id":100910286,"value":"#{text.color}"},"backgroundColour":{"id":100910287,"value":"#0000"}}}],"properties":{"title":{"id":99998700,"value":"What about rewards?"},"padding":{"id":99998704,"value":"6"},"fullWidth":{"id":99998705,"value":"0"},"fullBackgroundColor":{"id":99998706,"value":"#fff0"},"published":{"id":99998707,"value":"1"},"conditions":{"id":99998708,"value":"[]"},"questionMeta":{"id":100910281,"value":"What about rewards?"},"answerMeta":{"id":100910282,"value":"

Our rewards are published on our app. and against each reward, it shows you how many credits you need to earn in order to access it. There will be free rewards too which won\u2019t cost you any credits, but for the more attractive ones you\u2019ll need to turn up to train or play a match etc. You will continuously gain the points you need to convert into credits. It\u2019s these credits that you then redeem against rewards of your choice.<\/strong><\/h3>

Our rewards are offers that are only available from companies that we choose, the one's we handpick and invite. They are definitely the good guys in the industry and doing something good for the environment or our communities. Companies or products with a solid and genuine conscience or ones that provide excellent local services to the sport community in and around your club. We want your help to tackle fast fashion in sport by making sure that the sport industry and what we buy is kinder to our environment. That's why the products you'll see offered as rewards are from ethical companies offering high quality sustainable products. We want to change the way we buy things and what we buy, and by promoting and supporting these incredible brands we can all do this together. Our offers are all listed in the shop area of our app and are constantly being added too. If you have experience of any great products or services that you think we should take at least consider, please let us know!<\/h3>"},"template":{"id":100910283,"value":"expandable"}}},{"id":4204959,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":12,"items":[{"id":4231541,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":100910305,"value":"

Yes, they are. Our products are made from sustainable materials and printed in a renewable energy powered factory.<\/h3>

Also, all our merchandise items are Teemill products which are designed to be remade. When items wear out, customers scan a QR code on the label to send them back. In return, they get store credit to spend on the future purchase of a circular economy product.<\/h3>

You can also send back any 100% cotton items from your wardrobe, from any brand at remillfibre.com<\/a> (excluding denim and underwear) and it will be remade into new clothing, giving you store credit in return.<\/h3>

Remill is a technology and service designed to keep good material in use and flowing. Some people use it as an example of circular economy design in action. Material is recovered and remanufactured into new products. By creating new products from old ones, the loop is closed and waste is designed out.<\/h3>

See our circular fashion partners to find out more<\/h3>

https:\/\/remillfibre.com<\/a><\/h3>"},"borderRadius":{"id":100910306,"value":"4px"},"textColor":{"id":100910307,"value":"#{text.color}"},"backgroundColour":{"id":100910308,"value":"#0000"}}}],"properties":{"title":{"id":100006192,"value":"Are the Go2Ten products sustainable?"},"padding":{"id":100006196,"value":"6"},"fullWidth":{"id":100006197,"value":"0"},"fullBackgroundColor":{"id":100006198,"value":"#fff0"},"published":{"id":100006199,"value":"1"},"conditions":{"id":100006200,"value":"[]"},"questionMeta":{"id":100910302,"value":"Are the Go2Ten products sustainable?"},"answerMeta":{"id":100910303,"value":"

Yes, they are. Our products are made from sustainable materials and printed in a renewable energy powered factory.<\/h3>

Also, all our merchandise items are Teemill products which are designed to be remade. When items wear out, customers scan a QR code on the label to send them back. In return, they get store credit to spend on the future purchase of a circular economy product.<\/h3>

You can also send back any 100% cotton items from your wardrobe, from any brand at remillfibre.com<\/a> (excluding denim and underwear) and it will be remade into new clothing, giving you store credit in return.<\/h3>

Remill is a technology and service designed to keep good material in use and flowing. Some people use it as an example of circular economy design in action. Material is recovered and remanufactured into new products. By creating new products from old ones, the loop is closed and waste is designed out.<\/h3>

See our circular fashion partners to find out more<\/h3>

https:\/\/remillfibre.com<\/a><\/h3>"},"template":{"id":100910304,"value":"expandable"}}},{"id":4220744,"type":"button","published":1,"size":{"x":12,"y":0},"order":14,"items":[],"properties":{"text":{"id":100509269,"value":"Download Go2Ten for iPhone"},"href":{"id":100509270,"value":"https:\/\/apps.apple.com\/gb\/app\/go2ten-sport\/id6739364733"},"primary":{"id":100509271,"value":"0"},"borderRadius":{"id":100509274,"value":"#{button.border.radius}"},"size":{"id":100509275,"value":"standard"},"align":{"id":100509276,"value":"center"},"padding":{"id":100509278,"value":"6"},"fullWidth":{"id":100509279,"value":"0"},"fullBackgroundColor":{"id":100509280,"value":"#{button.fullBackground.color}"},"published":{"id":100509281,"value":"1"},"conditions":{"id":100509282,"value":"[]"},"primaryColor":{"id":100509294,"value":"#{button.primary.color}"},"secondaryColor":{"id":100509295,"value":"#{button.secondary.color}"},"template":{"id":100509296,"value":"button"}}},{"id":4226036,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":8,"items":[{"id":4230578,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":100864282,"value":"

It is just a little bit of fun and friendly competition really to show who's training and competing the most. It lists each month in rank order who has the most amount of points and also shows you your overall position too. It's a kind of league table for Go2Ten. It will eventually show where you are in your club too, and even show those clubs who are the best at getting their members to train and are the best at getting their members to train and compete the most (but we haven't quite worked out how to do that yet!)<\/h3>"},"borderRadius":{"id":100864283,"value":"4px"},"textColor":{"id":100864284,"value":"#{text.color}"},"backgroundColour":{"id":100864285,"value":"#0000"}}}],"properties":{"title":{"id":100685956,"value":"What is the Leaderboard in the App?"},"padding":{"id":100685960,"value":"6"},"fullWidth":{"id":100685961,"value":"0"},"fullBackgroundColor":{"id":100685962,"value":"#fff0"},"published":{"id":100685963,"value":"1"},"conditions":{"id":100685964,"value":"[]"},"questionMeta":{"id":100864279,"value":"What is the Leaderboard in the App?"},"answerMeta":{"id":100864280,"value":"

It is just a little bit of fun and friendly competition really to show who's training and competing the most. It lists each month in rank order who has the most amount of points and also shows you your overall position too. It's a kind of league table for Go2Ten. It will eventually show where you are in your club too, and even show those clubs who are the best at getting their members to train and are the best at getting their members to train and compete the most (but we haven't quite worked out how to do that yet!)<\/h3>"},"template":{"id":100864281,"value":"expandable"}}},{"id":4226341,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":9,"items":[{"id":4231539,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":100910291,"value":"

In summary, credits are like cash, points are just a record of attendance in sport. Here\u2019s some more detail\u2026<\/h3>

Points are what you get every time you turn up to train at the club, visit your gym, play for your team, volunteer or spectate from the sideline. Whatever you are doing, you are making a difference to your sport. We reward you for this by awarding you a point everytime you show up and stay for at least an hour. The app does this automatically if you have told us about your venue and we can add this to the app so it recognises when you turn up. So points are for attendance, it\u2019s like the \u2018tick\u2019 you used to get in the school register when you turn up for class. Credits on the other hand are something different.<\/h3>

Credits are like cash in a way, they\u2019re worth something and when you get enough, you can spend these on the many rewards available in the app. To get credits, you need to visit the app within 24 hours after every training session for example, and convert any points you have gained into credits by clicking on the button that appears on the app\u2019s homepage. So you get more credits the more you train and play in your chosen sport.<\/h3>

So. Points show how many times you\u2019ve trained or played in your sport since downloading the app, credits show how much you have available to cash-in against the many available in-app rewards. Like cash, your credits balance can go up and down but your points is a record of attendance and can only increase every time you show up.<\/h3>

From time to time, there may be opportunities to receive bonus credits for certain activities. This could be trying a new sport for the first time, reaching 50 points in a season for example or turning up to take part in a competition or something that we want to encourage for a particular sport. <\/h3>"},"borderRadius":{"id":100910292,"value":"4px"},"textColor":{"id":100910293,"value":"#{text.color}"},"backgroundColour":{"id":100910294,"value":"#0000"}}}],"properties":{"title":{"id":100695026,"value":"What is the difference between Points and Credits on the App?"},"padding":{"id":100695030,"value":"6"},"fullWidth":{"id":100695031,"value":"0"},"fullBackgroundColor":{"id":100695032,"value":"#fff0"},"published":{"id":100695033,"value":"1"},"conditions":{"id":100695034,"value":"[]"},"questionMeta":{"id":100910288,"value":"What is the difference between Points and Credits on the App?"},"answerMeta":{"id":100910289,"value":"

In summary, credits are like cash, points are just a record of attendance in sport. Here\u2019s some more detail\u2026<\/h3>

Points are what you get every time you turn up to train at the club, visit your gym, play for your team, volunteer or spectate from the sideline. Whatever you are doing, you are making a difference to your sport. We reward you for this by awarding you a point everytime you show up and stay for at least an hour. The app does this automatically if you have told us about your venue and we can add this to the app so it recognises when you turn up. So points are for attendance, it\u2019s like the \u2018tick\u2019 you used to get in the school register when you turn up for class. Credits on the other hand are something different.<\/h3>

Credits are like cash in a way, they\u2019re worth something and when you get enough, you can spend these on the many rewards available in the app. To get credits, you need to visit the app within 24 hours after every training session for example, and convert any points you have gained into credits by clicking on the button that appears on the app\u2019s homepage. So you get more credits the more you train and play in your chosen sport.<\/h3>

So. Points show how many times you\u2019ve trained or played in your sport since downloading the app, credits show how much you have available to cash-in against the many available in-app rewards. Like cash, your credits balance can go up and down but your points is a record of attendance and can only increase every time you show up.<\/h3>

From time to time, there may be opportunities to receive bonus credits for certain activities. This could be trying a new sport for the first time, reaching 50 points in a season for example or turning up to take part in a competition or something that we want to encourage for a particular sport. <\/h3>"},"template":{"id":100910290,"value":"expandable"}}},{"id":4226352,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":10,"items":[{"id":4230580,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":100864306,"value":"

When someone from a new sport, club, gym or leisure centre signs up, they let us know where they train and we then set this up on the app for you. This means the next time you turn up to train or compete at your venue, we award you some points automatically. You may get a notification that you have arrived and another notification after you have stayed for an hour.<\/h3>

If you don't get these, the app will still record your attendance but its probably your device settings preventing notifications form popping up. Don\u2019t worry though, you wont be missing out and still get your well deserved points!<\/h3>"},"borderRadius":{"id":100864307,"value":"4px"},"textColor":{"id":100864308,"value":"#{text.color}"},"backgroundColour":{"id":100864309,"value":"#0000"}}}],"properties":{"title":{"id":100695226,"value":"How does Go2Ten know when to award our points?"},"padding":{"id":100695230,"value":"6"},"fullWidth":{"id":100695231,"value":"0"},"fullBackgroundColor":{"id":100695232,"value":"#fff0"},"published":{"id":100695233,"value":"1"},"conditions":{"id":100695234,"value":"[]"},"questionMeta":{"id":100864301,"value":"How does Go2Ten know when to award our points?"},"answerMeta":{"id":100864303,"value":"

When someone from a new sport, club, gym or leisure centre signs up, they let us know where they train and we then set this up on the app for you. This means the next time you turn up to train or compete at your venue, we award you some points automatically. You may get a notification that you have arrived and another notification after you have stayed for an hour.<\/h3>

If you don't get these, the app will still record your attendance but its probably your device settings preventing notifications form popping up. Don\u2019t worry though, you wont be missing out and still get your well deserved points!<\/h3>"},"template":{"id":100864305,"value":"expandable"}}},{"id":4226486,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":11,"items":[{"id":4400871,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":106556486,"value":"

You can check to see if your location has been set up by visiting the map page on the app. We do also add our own venues if we know of any events that may be on the horizon. But please feel free to let us know in advance if you are attending anywhere that may not yet be available on our app so we can set that up for you too! <\/h3>"},"borderRadius":{"id":106556487,"value":"4px"},"textColor":{"id":106556488,"value":"#{text.color}"},"backgroundColour":{"id":106556489,"value":"#0000"}}}],"properties":{"title":{"id":100699404,"value":"What if the sports venue we are visiting is not included on the app?"},"padding":{"id":100699408,"value":"6"},"fullWidth":{"id":100699409,"value":"0"},"fullBackgroundColor":{"id":100699410,"value":"#fff0"},"published":{"id":100699411,"value":"1"},"conditions":{"id":100699412,"value":"[]"},"questionMeta":{"id":106556483,"value":"What if the sports venue we are visiting is not included on the app?"},"answerMeta":{"id":106556484,"value":"

You can check to see if your location has been set up by visiting the map page on the app. We do also add our own venues if we know of any events that may be on the horizon. But please feel free to let us know in advance if you are attending anywhere that may not yet be available on our app so we can set that up for you too! <\/h3>"},"template":{"id":106556485,"value":"expandable"}}},{"id":4226488,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":13,"items":[{"id":4231542,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":100910312,"value":"

Not much actually, but we'll tell you so you know exactly what we need and why. You can read the legal jargon in our privacy policy and terms and conditions but we thought we'd spell out here in plain English what data we collect and why we need it.<\/h3>

You'll notice from the sign-up process that we actually ask for very little. We have deliberately kept the data required to an absolute minimum and only requested information to allow us to operate the app on your behalf. Obviously we need your name, email, the sports you participate in and the name of any clubs you belong to, but please note that it\u2019s only your username that we display on our leaderboards in the app. So choose something that only you know and that way you will always remain anonymous.<\/h3>

We do ask for your email of course as we may need to get in touch regarding the app but this is only for operational or account related issues that may arise from time to time. However, we don't need telephone number, home address, date of birth, your marital status, your gender, religion, place of birth or any other personal data of that nature. In fact, the only thing we do need to know in order for you to get your points from the app is your main sport and the club! Without this, we can't give you points and credits for you to claim rewards for your efforts. Thankfully your phone will do this automatically for us if you give it permission to do so.<\/h3>

The only other thing we may do is to collect all the attendance data and aggregate it across the sport and possibly the club you belong to. This aggregate data may be made available to the Governing Body if they think it would be useful. Again, there's nothing on a personal level supplied, only overall usage data that could be useful in identifying trends etc.<\/h3>

If you would like to know anything at all regarding your data, please don't hesitate to email us at go2ten@theboundri.com<\/a><\/h3>"},"borderRadius":{"id":100910313,"value":"4px"},"textColor":{"id":100910314,"value":"#{text.color}"},"backgroundColour":{"id":100910315,"value":"#0000"}}}],"properties":{"title":{"id":100699417,"value":"What do we use your data for?"},"padding":{"id":100699421,"value":"6"},"fullWidth":{"id":100699422,"value":"0"},"fullBackgroundColor":{"id":100699423,"value":"#fff0"},"published":{"id":100699424,"value":"1"},"conditions":{"id":100699425,"value":"[]"},"questionMeta":{"id":100910309,"value":"What do we use your data for?"},"answerMeta":{"id":100910310,"value":"

Not much actually, but we'll tell you so you know exactly what we need and why. You can read the legal jargon in our privacy policy and terms and conditions but we thought we'd spell out here in plain English what data we collect and why we need it.<\/h3>

You'll notice from the sign-up process that we actually ask for very little. We have deliberately kept the data required to an absolute minimum and only requested information to allow us to operate the app on your behalf. Obviously we need your name, email, the sports you participate in and the name of any clubs you belong to, but please note that it\u2019s only your username that we display on our leaderboards in the app. So choose something that only you know and that way you will always remain anonymous.<\/h3>

We do ask for your email of course as we may need to get in touch regarding the app but this is only for operational or account related issues that may arise from time to time. However, we don't need telephone number, home address, date of birth, your marital status, your gender, religion, place of birth or any other personal data of that nature. In fact, the only thing we do need to know in order for you to get your points from the app is your main sport and the club! Without this, we can't give you points and credits for you to claim rewards for your efforts. Thankfully your phone will do this automatically for us if you give it permission to do so.<\/h3>

The only other thing we may do is to collect all the attendance data and aggregate it across the sport and possibly the club you belong to. This aggregate data may be made available to the Governing Body if they think it would be useful. Again, there's nothing on a personal level supplied, only overall usage data that could be useful in identifying trends etc.<\/h3>

If you would like to know anything at all regarding your data, please don't hesitate to email us at go2ten@theboundri.com<\/a><\/h3>"},"template":{"id":100910311,"value":"expandable"}}},{"id":4229801,"type":"row","published":1,"size":{"x":12,"y":0},"order":1,"items":[{"id":4229802,"type":"grid","published":1,"size":{"x":12,"y":0},"order":0,"items":[{"id":4229803,"type":"pod","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"title":{"id":100817340,"value":null},"copy":{"id":100817341,"value":null},"media":{"id":100817342,"value":"image"},"image":{"id":100817343,"value":"{\"src\":\"https:\\\/\\\/images.podos.io\\\/yqfxtyzbiuowkxdrkcrzgfpvra6dkslctkzbgrldn55kv1e6.png.png?w=auto&h=auto\",\"alt\":\"\"}"},"video":{"id":100817344,"value":null},"autoplayInBackground":{"id":100817345,"value":"1"},"titleSize":{"id":100817346,"value":"1"},"overlay":{"id":100817347,"value":"1"},"href":{"id":100817348,"value":null},"borderRadius":{"id":100817349,"value":"0px"},"overlayOpacity":{"id":100817350,"value":"0"},"overlayColors":{"id":100817351,"value":null},"overlayDirection":{"id":100817352,"value":"90"},"template":{"id":100817353,"value":"pod"},"padding":{"id":100817354,"value":"6"},"fullWidth":{"id":100817355,"value":"0"},"fullBackgroundColor":{"id":100817356,"value":"#fff0"},"published":{"id":100817357,"value":"1"},"conditions":{"id":100817358,"value":"[]"},"ratio":{"id":100817359,"value":"wide"}}},{"id":4229804,"type":"pod","published":1,"size":{"x":12,"y":0},"order":1,"items":[],"properties":{"title":{"id":100817360,"value":null},"copy":{"id":100817361,"value":null},"media":{"id":100817362,"value":"image"},"image":{"id":100817363,"value":"{\"src\":\"https:\\\/\\\/images.podos.io\\\/upmqkz2ecfoo3ftkves1sadpqmx4yf6oxpixcrdusrfsrx3t.png.png?w=auto&h=auto\",\"alt\":\"\"}"},"video":{"id":100817364,"value":null},"autoplayInBackground":{"id":100817365,"value":"1"},"titleSize":{"id":100817366,"value":"1"},"overlay":{"id":100817367,"value":"1"},"href":{"id":100817368,"value":null},"borderRadius":{"id":100817369,"value":"0px"},"overlayOpacity":{"id":100817370,"value":"0"},"overlayColors":{"id":100817371,"value":null},"overlayDirection":{"id":100817372,"value":"90"},"template":{"id":100817373,"value":"pod"},"padding":{"id":100817374,"value":"6"},"fullWidth":{"id":100817375,"value":"0"},"fullBackgroundColor":{"id":100817376,"value":"#fff0"},"published":{"id":100817377,"value":"1"},"conditions":{"id":100817378,"value":"[]"},"ratio":{"id":100817379,"value":"wide"}}}],"properties":{"breakpoints":{"id":100817337,"value":"{\"xs\":2}"},"padding":{"id":100817338,"value":"2"},"spacing":{"id":100817339,"value":"{\"xs\":\"0em\"}"}}},{"id":4229805,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":1,"items":[],"properties":{"padding":{"id":100817380,"value":"2"},"html":{"id":100817381,"value":"

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